Privacy policy
Store Information
Store: Chicealia
Legal Company: SARL L'HUITRIERE CHARENTAISE G-B
Registered Address: 7 Rue du Moulin, 17290 Ciré-d'Aunis, France
Email: contact@chicealia.com
Phone: +33 627703252
Legal Representative: Vanessa Brechoire
Company Registration Number (RCS): 803 564 129 R.C.S. La Rochelle
1. Information We Collect
When you visit Chicealia or place an order, we may collect the following categories of information:
Personal Information: Your name, billing and shipping address, email address, telephone number, and any information you voluntarily provide when placing an order or contacting us. Payment information is securely processed by trusted third-party payment providers. We do not store your complete payment card details.
Technical Information: Your IP address, browser type, device information, operating system, language preferences, time zone, browsing activity, and interactions with our website. This information may be collected through cookies and similar technologies.
Order Information: Information related to your purchases, order history, shipping details, returns, and communications with our customer support team.
2. How We Use Your Information
We use your personal information to process and deliver your orders, provide customer support, communicate with you regarding your purchases, improve our website and services, prevent fraud, verify transactions, comply with applicable legal obligations, and send marketing communications where you have provided your consent.
3. Data Storage and Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, misuse, or loss. Payment transactions are processed using secure encrypted technology through certified payment service providers.
4. Cookies
Our website uses cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, personalize content, and enhance your shopping experience. You may disable cookies through your browser settings; however, some website features may not function properly.
5. Third-Party Services
We may share your information with carefully selected third-party service providers, including payment processors, shipping and logistics partners, website hosting providers, fraud prevention services, analytics providers, and marketing platforms. These providers receive only the information necessary to perform their services and are contractually required to protect your personal information.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide our services, resolve disputes, comply with legal obligations, and satisfy accounting and tax requirements.
7. Your Rights (EU / GDPR)
If you reside within the European Union or the European Economic Area, you have the right to access your personal data, request correction or deletion, restrict or object to certain processing activities, withdraw your consent where processing is based on consent, and request data portability. To exercise any of these rights, please contact us at contact@chicealia.com.
8. Email Marketing
If you subscribe to our newsletter or marketing communications, we may send you information about new products, exclusive offers, promotions, and store updates. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our business operations, legal requirements, or services. Any updates will be published on this page and will become effective immediately upon publication.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is collected, processed, or protected, please contact us using the details below:
Chicealia
Legal Company: SARL L'HUITRIERE CHARENTAISE G-B
7 Rue du Moulin, 17290 Ciré-d'Aunis, France
Email: contact@chicealia.com
Phone: +33 627703252